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Fix problems with the IQOS diagnostic tool
The light on your IQOS has turned solid red, or is blinking red? The IQOS user guide isn‘t providing the help you need? Simply launch the IQOS diagnostic tool to resolve the issue right away or, in the event of a warranty claim, have a direct replacement made.
Be it via chat, Facebook, or telephone: Here’s how you can reach IQOS CARE and the IQOS Support Team.
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IQOS Support abroad
We are always available for you even on your travels.International Support