IQOS Support abroad
You can reach us when you’re travelling internationally between 8am and 9pm German time using the free hotline +800 2559 2559.
If the international hotline is not reachable, then you can also contact us under the non-free telephone number +41215478888.
Our live chat on iqos.com is additionally available to you from 8am to 9pm daily.
How to register for International IQOS Support.
If you’ve already registered yourself and your IQOS device for IQOS CARE PLUS, then you can use International IQOS Support now. If you haven’t done so yet, then you can register for and activate IQOS Care Plus here.Register Now
Most frequently asked questions about travel and regulations
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