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The free
service package
for your IQOS Kit.

IQOS CARE PLUS provides you with a broad range of extra benefits.Be sure to take advantage of this comprehensive complementary offer.

Buy now

The free
service package
for your IQOS Kit.

IQOS CARE PLUS provides you with a broad range of extra benefits.Be sure to take advantage of this comprehensive complementary offer.

Buy now

Worldwide guarantee

IQOS CARE PLUS provides coverage even when you’re travelling abroad:Our international hotline is happy to help in the event of a valid warranty claim and, as needed, to replace your defective device in a flash.

Full coverage

IQOS CARE PLUS ensures a simple replacement process for your device even when the damage has been caused by you.

Registration is easy.

  1. Log in at iqos.com and register your device using your customer account.
  2. Accept the IQOS CARE PLUS terms and conditions for coverage.
  3. You’ll then be automatically transferred to the “my devices” area.
  4. If your device has already been registered, then you can click on “Enroll to IQOS CARE PLUS” and confirm the terms and conditions for coverage. If not, then you’ll need to register your IQOS Kit first.
REGISTER FOR FREE
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We Care

This website contains information about our new products and we need your age to make sure that you are an adult in Germany who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the "Important Information" page of this website for further risk information.