FORGOT PASSWORD?


Continue with login
OR

How does IQOS work?

IQOS is the new way to enjoy real tobacco: IQOS heats a specially designed tobacco stick with real tobacco (“HEETS”) to a high-precision temperature range of up to 350ºC using a patented heating system. This creates a nicotine-containing tobacco aerosol (“tobacco vapor”), which can be consumed and features the flavor of real tobacco.

To use IQOS, a HEETS tobacco stick is inserted into the heating system ("holder") and heated via lithium battery at the push of a button. Once optimum temperature has been reached, the HEETS tobacco stick is ready for consumption. Consumption duration is approximately the same as a cigarette.

More details and information on how to use IQOS correctly can be found under First Steps/Erste Schritte.


What other IQOS users have been reading:

What is IQOS?

What advantages do I have with IQOS?

What is the difference between cigarettes and IQOS?

Contact

Be it via chat, Facebook, or telephone: Here’s how you can reach IQOS CARE and the IQOS Support Team.

Chat with us.

Immediate support via IQOS LiveChat: You can reach us daily from 8am to 9pm.

IQOS Livechat

Ask a question on Facebook.

Tips & tricks from the experts: You can always reach IQOS CARE on Facebook Monday to Sunday from 8am to 9pm.

IQOS SUPPORT GERMANY

Use our YouTube Channel.

Support around the clock, with interesting how-to videos and up-to-date tutorials: You’ll find many helpful videos on our YouTube Channel.

IQOS CARE GERMANY

Chat with us.

Immediate support via IQOS LiveChat: You can reach us daily from 8am to 9pm.

IQOS Livechat

Ask a question on Facebook.

Tips & tricks from the experts: You can always reach IQOS CARE on Facebook Monday to Sunday from 8am to 9pm.

IQOS SUPPORT GERMANY

Use our YouTube Channel.

Support around the clock, with interesting how-to videos and up-to-date tutorials: You’ll find many helpful videos on our YouTube Channel.

IQOS CARE GERMANY
Product added to cart

Your cart is empty

Find the IQOS that suits you best.

Compare models

Checkout
  • English

Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.

CONFIRM

Sorry!
This website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website contains information about our new products and we need your age to make sure that you are an adult in Germany who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the "Important Information" page of this website for further risk information.