What IQOS models are available?

There are currently three IQOS models available in Germany:

IQOS 3 DUO, IQOS 3 Multi, and IQOS 2.4 Plus. The models IQOS 3 and IQOS 2.4 are no longer available for purchase.

IQOS 3 DUO is the newest tobacco heater and features compact design. IQOS 3 DUO facilitates the consumption of two HEETS in a row without having to wait and recharges up to twice as fast.

IQOS 3 Multi is the compact all-in-one solution: A single battery charge lasts for 10 HEETS tobacco sticks. It is often used as a second device for the car or the office, for example.

IQOS 2.4 Plus is the entry model: It provides the revolutionary IQOS heat-not-burn system and is especially easy to use.

You can learn more about the individual models and how to use them in these videos.

You can also compare the various models or find out which model you have.

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Benefits of IQOS

Learn more about the benefits of the IQOS tobacco heater compared to normal cigarettes.

Learn more

Store Locator

Find all IQOS Stores, Pop-Up Stores and IQOS Corner in Germany - also in your area.

TO IQOS STORE LOCATOR

First steps with your new tobacco heater

Everything about operation, charging and cleaning plus useful tips.

FIRST STEPS

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Contact

Be it via chat, Facebook, or telephone: Here’s how you can reach IQOS CARE and the IQOS Support Team.

Chat with us.

Immediate support via IQOS LiveChat: You can reach us daily from 8am to 9pm.

IQOS Livechat

Ask a question on Facebook.

Tips & tricks from the experts: You can always reach IQOS CARE on Facebook Monday to Sunday from 8am to 9pm.

IQOS SUPPORT GERMANY

Use our YouTube Channel.

Support around the clock, with interesting how-to videos and up-to-date tutorials: You’ll find many helpful videos on our YouTube Channel.

IQOS CARE GERMANY