Our Online Shop will remain open for you. The delivery time is currently about 1-3 business days.
You can find further information about the current situation here.

Continue with login

IQOS™ Trial Month 0.00


Get to know IQOS 3 DUO over the course of a month for only € 9. For your first order asa new customer, you’ll receive three free packs of HEETS.
Please notice, that only the IQOS 3 DUO Testing Kit is allowed to be in your shopping cart.


IQOS 3 DUO Gerät 30 Tage zum Ausprobieren für nur 9 Euro
IQOS 3 DUO Gerät 30 Tage zum Ausprobieren für nur 9 Euro

Test IQOS 3 DUO for one month for € 9

Trying IQOS is just this easy:

Start your one-month trial for € 9 and order IQOS 3 DUO.1 You’ll then have 30 days to comprehensively test IQOS.

If you do not return the IQOS 3 DUO Kit within the test period, the purchase of the device will become binding and we will automatically charge the remaining amount using your respective payment method.2

Should you not wish to keep the device, you can return it hassle-free within the 30-day period and end your trial without incurring any further costs.3

We’re here for you: after purchase, you’ll receive a call from a personal customer consultant to accompany you through your first steps with IQOS.

Redeem vouchers

You have an IQOS Friends Code and want to have it applied? Simply enter the code in the shopping cart and it will be applied to the remaining amount of € 90.

Free return shipment

If you do not wish to keep your IQOS kit, you can send it back to us at no additional cost. Please contact IQOS CARE (0800 – 1114 767) to receive a return label.3

Your care-free package

Should your IQOS 3 DUO have a defect during the rental period, you will of course receive a free replacement. Simply stop by one of our service points, run an error diagnosis at iqos.com, or contact IQOS CARE.

Should have any questions or issues, our staff will be happy to be of assistance via your preferred sales channel, or simply contact IQOS CARE.


(daily from 9am to 9pm)

0800 - 1114 767

(daily from 9am to 9pm)
  • The rental offer for the trial month applies exclusively for new customers and only after registration has been completed.
  • In the case of a rental agreement via iqos.com, the remaining amount will be charged using the stored payment information after the end of the trial month. The remaining purchase amount is yielded from the device price of €99 less the rental price of €9. This purchase price will not change based on other special promotions currently offered. Potential rebates will be deducted from the remaining amount and reduce it accordingly provided they are indicated at the time of registration. No rebates can be applied to the €9 rental price, nor can any rebates be redeemed after registration has been completed.
  • The procedure and location for returning a device will depend on the sales channel originally chosen. If rental was agreed at an IQOS Store, then return will also have to be made at an IQOS store. For all other channels (IQOS customer consultant or iqos.com), return needs to be made via IQOS CARE (0800 – 1114767).
Welcome to IQOS.
We care - This website contains information about our products and we need your age to make sure that you are an adult in Germany who would otherwise continue to smoke or use nicotine products.
Please select your month and year of birth below.
the laws of your country do not allow you to enter the site.